Download SysAid User Manual.pdf SysAid is committed to providing world-class technical support and professional services to its customers. Free support is included in every product purchase, the freeware edition, or the 30 day trial; this support is provided either by SysAid online, telephone, Skype, e-mail or MSN web messenger. SysAid core product includes the following modules: Helpdesk Asset management Monitoring Reporting Chat IT Benchmark

Contents of SysAid User Manual
Chapter 1 SysAid Modules
Chapter 2 Installation and Successful Login
Chapter 3 - Setting Up Users
Chapter 4 Help Desk - An Overview
Chapter 5 Inventory – Asset Management
Chapter 6 Monitoring Module
Chapter 7 Advanced Configurations
Chapter 8 Managing Help Desk
Chapter 9 Reports in the Analyzer
Chapter 10 Project and Task Management
Chapter 11 SysAid Manager Dashboard
Chapter 12 IT Benchmarks
Chapter 13 SysAid ITIL Package
Chapter 14 SysAid Chat Module
Chapter 15 SysAid Calendar Module
Chapter 16 SysAid SLA/SLM Module (Enterprise Edition only)

SysAid User Manual

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